Troubleshooting

Last Updated: April 22, 2020

Supported browsers and operating systems for Computers, iPads and tablets

Recommended browsers on computers:

Google Chrome
Safari
Firefox

Supported browsers on iPads and tablets:

Google Chrome
Safari

Supported operating systems on iPads and tablets:

iPads: iOS 12 and above
Android: 9.0 and above

Keep in mind that iPads and tablets do not have the same capabilities as desktop computers. Some features may not function the same on iPads and tablets (e.g. visitors can tap their screens but cannot hover over elements on your site).

Resolving General Issues

To resolve general iPad or tablet live site issues:

Make sure you are using the most recent version of Chrome or Safari on a supported operating system.
Clear your browser's cache and cookies.
- iPad or iPod touch instructions
- Android instructions

Is My Browser Up-to-Date?

What browser are you using?

Go to www.whatismybrowser.com to find out if your browser is up to date.